What are the advantages of purchasing
a website template?
The major advantage is price — you get a
high quality design for just $20-$70. You don't have to hire a web designer or
web design studio. The second advantage is time savings — it usually takes 5-15 days
for a good designer to produce a web page of such quality.
What do I receive when I order a
template?
After you complete the payment via our
secure form, then you will receive a confirmation eMail with link(s) to
download ZIP(s). The ZIP file(s) contains PSD file(s), HTML file(s),
fonts and an advanced clipart library.
You will need software to open
the ZIP archive. We recommend www.StuffIt.com for Macintosh users, and www.HotScripts.com or www.WinZip.com for Windows users.
In what formats are your templates
available?
Website templates are available in
Photoshop and HTML formats. Fonts are included with the Photoshop file. In most
templates, HTML is compatible with Adobe® GoLive, Macromedia® Dreamweaver and
Microsoft Frontpage.
What am I allowed and not allowed to
do with the templates?
You may build a website using the
template in any way you like.
You may not:
- Resell or redistribute templates.
- Claim intellectual or exclusive ownership to any of our products, modified or unmodified. All products are property of content providing companies and individuals.
- Make more than one project using the same template. You must purchase the same template once more in order to make another project with the same design.
What is the difference between unique
and non-unique purchase?
NON-UNIQUE PURCHASE:
Non-exclusive purchase means that other
people can buy the template you have chosen some time later.
UNIQUE PURCHASE:
Exclusive purchase guarantees that you are
the last person to buy this template. After an exclusive purchase occurs the
template is being permanently removed from the sales directory and will never
be available to other customers again. Only you and people who bought the
template before you will own it.
Is it reasonable to make unique
purchase of template that was already purchased before?
Yes, because there is very small chance
that you will find the same design on the net. There are more than
3,000,000,000 pages online now according to Google statistics.
Is the license a one-time fee
payment?
Yes, the payment for your template is a
one-time fee without any additional charges. After purchase you may use the
template as many times as you need for one website.
Is it possible for me to pay one
price and have access to all downloads for a certain amount of time?
Sorry, we do not provide membership based
services.
I would like to make payment by
company check. Is that possible?
Please use the MoneyBookers payment option.
They accept payments by check.
Is there any return policy?
Since our company is offering non-tangible
irrevocable goods we do not issue refunds after the product is shipped. You are
responsible for understanding this upon purchasing any article at our site.
Please make sure that you've carefully read the 'sources available' section. We
only make exceptions with this rule when the product appears to be
not-as-described on a case-by-case basis in agreement of the parties concerned.
The deadline for any refund claim is one week after the delivery date.
I ordered a template but haven't
received the download information.
In this case please contact our billing
department via support
chat or eMail (billing@template-help.com).
I was billed twice, and I received two
eMail messages from you.
Make sure that these charges have different
order IDs. If it is so, contact our billing department.
Is it possible to reactivate my
download link if it was deactivated after three days?
Yes. Please contact our billing department
and they will reactivate your link.
I would like to purchase a template,
but it is not available on the site anymore.
The template has been sold out for
exclusive price. Look for similar templates in our collection!
How can I modify a template to suit
my particular website?
Please visit our help
center for detailed information.
Are your templates Microsoft
FrontPage compatible?
Most of templates come with HTML that is
compatible with Adobe® GoLive, Macromedia® Dreamweaver and Microsoft Frontpage.
Please check the 'sources available' field in the template preview window.
What is Adobe® Photoshop?
Adobe® Photoshop is the world's most popular and powerful
graphics editing software. You can find more info about Photoshop and download a
free trial version at the Adobe® website.
What software do you recommend for
writing HTML code?
We think that Macromedia® Dreamweaver is the
best.
How can I modify the Flash portion of
the template?
You need to use Macromedia® Flash to edit
animated part of the template. Please visit the site of the developer:
http://www.macromedia.com/software/
When I try to open the Flash FLA
file, I get an unexpected file format error. What does this mean?
This means that the FLA file is incompatible
with your Flash version. Please install Flash MX to edit this file or get in
touch with our support personnel to have the file converted to an appropriate
version.
Can I edit Flash templates in Swish?
No. Our Flash templates can be edited only
with Macromedia® Flash.
Can I change the pictures on the
Flash animated website and put in my own pictures instead?
Yes, you can.
What is the best place to find
graphics for modification of my template?
We highly recommend the purchase of graphics from the
www.GettyImages.com site.
I was wondering if you could give me
the contact info for a particular designer?
Sorry, our corporate policy prohibits
direct contacts with contractually obliged designers.
Is it possible to use your templates
to develop websites for my customers?
Yes. It is perfect for designers who want
to offer their customers a high-quality design and also save time and money.
Mind that when you purchase the template with an ordinary or exclusive licence,
you're entitled to create only one project (i.e., for one domain only).
Can I put low resolution thumbnails
of templates on my website for my clients to choose designs?
Yes, of course.
